General Information

Access our webpages easily.

• To access the official webpage of NUC University, click the following link: www.nuc.edu.
• To access the official webpage of NUC University – Online Division (NUC-OD), click the following link: online.nuc.edu/en/.

From the Student Portal, you can access your grades and transcript, as well as register for courses and change your password. Using a computer or mobile device, enter your institutional email and temporary or most recent password.  

Click on the following link: http://miportal.edukgroup.com/secure/Student/loginstu.aspx.

Note: The following browsers are supported by the Student Portal: Internet Explorer, Edge, Firefox, Chrome, and Safari.

Here is an example of how to identify your username and password when you register:

You can now access the Student Portal

1. Go to http://www.nuc.edu and select Student Portal.
2. Once you have entered your email and password for the first time, the system will ask you to change it (the password should contain at least 6 characters).
3. When you finish the process, your account will be activated in the Student Portal and you will be ready to enter and benefit from the services offered.
4. You will also be able to access CANVAS directly from the portal without having to reenter your email and password by selecting the Online Courses option in the menu.

Important reminder! To activate your new email account in Office 365, simply visit Microsoft Office 365 and enter your email with your new password.

NUC University – Online Division (NUC-OD) provides an email account for every student enrolled.

To activate your new email account in Live.com, simply visit the following site, http://www.live.com, and enter your email, along with your new password.

Remember:

• Your username will be your institutional email address.*
  • Example: xcotto1010@stu.nuc.edu
• The password must contain the following formula: the first letter of your first and last name, and the last four numbers of your SSN:
  • Example: xc6789.

If you have a question about this specific course, communicate with your professor through the Inbox link located in the left menu of your Canvas dashboard.

At NUC University – Online Division we are committed to the academic development of each student. We offer individualized support and other academic support services.

If you have questions regarding your class program, please contact your Academic Advisor at 787-331-9433.

To access the Institutional Canvas guides, click here.

What are the basic computer specifications for Canvas?

Canvas and its host infrastructure are designed for maximum compatibility and minimum requirements.

Screen Size

Screen size is a minimum of 800 x 600. This is the average size of a notebook computer. If you prefer to view Canvas on a device with a smaller screen size, we recommend using the Canvas mobile app.

Operating Systems 

• Windows 7 or most recent
• Mac OSX 10.6 or most recent
• Linux – Chrome OS

Native Mobile App Support

• iOS 7 or most recent
• Android 4.2 or most recent

Computer Speed and Processor

• Use a computer that is less than 5 years old or the most recent model possible.
• 1GB RAM
• 2GHz processor

Internet Speed

• Along with compatibility and web standards, Canvas has been designed to function in low bandwidth environments.
• Minimum of 512kbps

Screen Readers

• Macintosh: VoiceOver (latest version for Safari)
• PC: JAWS (latest version for Internet Explorer)
• PC: NVDA (latest version for Firefox)

There is no screen reader support for Canvas in Chrome.

Canvas supports the two latest versions of each browser. We highly recommend updating to the newest version of your browser of choice, as well as the most updated Flash plug-in.

As of June 25, 2016, Canvas supports the following desktop browsers and Flash versions:

• Internet Explorer 11 and Edge
• Chrome 50 and 51
• Safari 8 and 9
• Firefox 42 and 43 (the extended releases are not supported)
• Flash 17 and 18 (used for recording or viewing audio/video and uploading files)

Some supported browsers may display the following warning message: “Your browser does not meet the minimum requirements for Canvas.” If you upgraded your browser but are still seeing the warning message, try ending your session in Canvas and clearing the browser’s cookies. Use the links provided to learn how to clear your browser’s cache on a Mac or PC.

• Flash

Flash 20 and 21 – Used for recording or playing audio/video or uploading files.

Flash is not required for most Canvas features except the following: media recording/streaming and viewing, as well as uploading files to a course or an assignment.

• Java

A Java plug-in is required for screen-sharing in conferences. Please be aware that some browsers do not support Java.

There are various ways to update your desktop browser.

Every time you open your browser, make sure you are using the most current version. If it is not updated, your browser will prompt you with a notification and will guide you through the update process.

Download the latest version of your browser directly to your computer. Click on the name of your browser below to go to the download page.

• Internet Explorer
• Chrome
• Safari (Safari 7 is only included in OS X Mavericks; Safari 8 is only included in OS X Yosemite.)
• Firefox

The Canvas user interface has been optimized for desktop displays, so using the Canvas interface on small devices (such as phones) may not be a pleasant experience. We recommend using the Canvas mobile application compatible phones and tablets. (Note: At this time, the Canvas app is only available in English.)

Since Canvas uses some elements of Flash, not all of its features may be supported on mobile devices, especially in mobile iOS.

Mobile Browsers

Visit the iTunes App Store (iOS devices) or the Google Play Store (Android devices) to download mobile browsers. The following major browsers are compatible with mobile devices, but may not support all of the features of Canvas:

• iOS
  • Safari (default browser for Canvas)
  • Chrome
  • Photon Flash Player (supports Flash)
• Android
  • Internet (default browser for Canvas)
  • Firefox
  • Chrome

How to configure the Canvas Mobile Application:

iPhone or Android:

To connect the Canvas mobile app to the Canvas NUC-Online Division server, follow the steps below:

1. Download the Canvas by Instructure application from the iTunes Store (iPhone/iPod/iPad) or Google Play Store (Android).
2. Open the Canvas application on your phone by tapping its icon.
3. You will see a welcome message from Canvas. Tap the Get Started
4. Enter the https://nuc.instructure.com URL in the search field and tap the arrow button.

Canvas provides a user experience that is easy, simple, and intuitive. Special attention has been paid to making Canvas screen-readable. The Rich Content Editor encourages users to create accessible content pages (i.e., text formatting is accomplished using styles). Canvas is designed to allow limited customization of colors and schemes in order to maintain accessibility to all users. The National Federation of the Blind granted Canvas the Gold Level Web Certification in 2010.

For additional information, visit the Canvas Voluntary Product Accessibility Template (VPAT).

Distance learning is an educational modality that does not allow factors such as time and space, or participant occupation or level to limit the teaching-learning process. Learning is a dialogical process that is developed in distance education using technological and pedagogical mediation. Self-learning is an important factor in distance learning, because this modality tends toward self-guided, autonomous, and self-regulated learning.

The professional world needs people who are committed to serving a highly technological society that is characterized by collaboration. Institutions and corporations are using the distance education model to prepare human and professional resources to revolutionize the job market.

The following is a list of traits an online student should have, which you can use to evaluate yourself to see if you are prepared for this modality.

Self-Evaluation:

• Enjoys sharing work and educational experiences within the learning process framework.
• Able to communicate using technology.
• Self-disciplined and self-motivated.
• Promotes dialogue and constructive criticism.
• Able to comply with the study hours, as established in the syllabus of each course.
• Able to comply with the minimum requirements of the academic program.
• Enjoys being challenged in the areas of critical thinking and decision-making as part of learning process.
• Has unlimited access to a computer and Internet services.
• Able to analyze ideas before answering.
• Trusts the vast possibilities and scope of online learning.

Online learning is not for everyone. The online world demands a high level of interaction and collaboration. All imaginable barriers are broken down with the possibilities of online learning education, because at the click of a mouse you have endless opportunities for academic and professional growth. Therefore, online students should know that they are expected to be:

• Capable of working with others on projects.
• Able to use adequate technology.
• Able to meet the minimum standards established by the institution.
• Capable of finishing assignments on time.
• Willing to develop research and information search skills.
• Committed to participating in a fast-paced learning process.

Go for it! You can do it!

Universia Peru’s portal (2013) offers 10 tips to become a successful online student.

1. Organize your time.
   • People who have decided to study online usually have to comply with their job hours. For this reason, it is essential that they know how to organize their free time. If you want to be successful, spend some hours studying, reading, and working on assignments. Nevertheless, it is also important to have an hour of spare time for rest or recreational activities.

2. Have the necessary materials to study.
   • You should acquire all the necessary materials before beginning your course. Once the program is available, look for the list of required books. This will help you to be prepared with the necessary materials. Usually, most universities have online libraries where you can access hundreds of books and relevant material.

3. Organize your finances.
   • In addition to the cost of a course, online learning includes some additional expenses. Therefore, in order to avoid financial problems, it is important to get your finances in order before beginning your studies.

4. Complete the assignments.
   • It is important for you to finish each assignment, even though some may seem boring or unimportant. This will help you to continue moving forward and learning the topics of the course.

5. Have the appropriate equipment for class.
   • Technology is indispensable to online learning. You should have the proper equipment to participate in your online classes without problems, as well as high-speed Internet access.

6. Possess prior computer knowledge.
   • Many universities with online courses recommend that their students have basic computer knowledge before enrolling in a course.

7. Choose a major.
   • Before enrolling in a course, it is important that you choose a major. It is not recommendable to constantly switch programs, because it will end up discouraging you and may prevent you from graduating.

8. Employability Programs
   • Before enrolling in any course, you should verify if your school has employability programs. This is key when you begin searching for jobs. Also, knowing that you have a high probability of finding a job shortly graduation will increase your motivation.

9. Inform others of your busy schedule.
   • Once you enroll in a course, you should explain to the people that surround you that your free time will be limited during the next few months. In order to achieve online learning success, certain moments of your social life must be sacrificed.

10. Find an ideal place to study.
    • An adequate study setting is essential when it is time to study. You should find a place that is calm and silent with very few distractions and good lighting.

Courses may consist of seven (7) or fourteen (14) learning modules, with all the content available from the start date of the course. The course professor will publish the due dates of all the activities assigned for each module in the course calendar. Students must complete the activities assigned for each module by the deadlines stipulated by the professor in the course calendar. Students are responsible for keeping abreast of the announcements posted in the course.

Likewise, students must participate in all the virtual meetings, which will be posted in the Announcements section of the course’s menu. If you have any questions, you may communicate with the course facilitator using the Conversations tool by pressing the Inbox button at the left corner of your screen.

Students are responsible for acquiring their own textbooks. The information for each textbook is available on the homepage of each course and in the course syllabus. For any questions about the textbook, please contact the corresponding course professor.

Plagiarism and academic dishonesty may constitute a violation under federal and state copyright laws. The violation of these laws may result in administrative sanctions, criminal charges, and claims for damages (p. 11 of the NUC University Student Regulations).

1. Assignment Due Dates
   1. NUC University – Online Division requires all students to submit their assignments by the deadline stipulated in each learning module. An assignment is considered late if submitted after the deadline.
   2. Seven-week and fourteen-week courses:
      1. All tardy assignments submitted after the stipulated due date will be penalized by a 5% to 10% reduction in the total assignment points.
      2. All assignments for the last learning module must be submitted on or before the last day of class unless a grade of “incomplete” has been requested before the final course date. (See Incomplete Grade Policy).
   3. The faculty is responsible for encouraging students during the entire academic term to fulfill their course duties and responsibilities.

This policy is designed to encourage communication between students and faculty. The online faculty should encourage the students to work with the course requirements while they balance their personal and professional obligations.

1. When you participate in a forum or collaborative learning activity, consider the respect that should be shown towards the people who will read your messages and who have the right to agree or disagree with your point of view.
2. Show courtesy.
3. Beware of posting personal, sensitive information.
4. Anonymous messages with inappropriate or profane language are forbidden and could result in a sanction.
5. Avoid writing in ALL CAPS. The readers could misunderstand what is written and think that you are responding in an angry tone.
6. Watch the tone of your message. What you might consider as funny could be perceived as aggressive or rude.
7. When replying to a classmate, make sure that the message has been understood, in order to avoid uncomfortable situations and misunderstandings.
8. Before submitting your participation, read the message a couple of times. This way you will be reassured that it contains the exact information that you intend to convey.

The following link directs you to the Online Library of NUC University – Online Division: http://libguides.crev.edukgroup.com/onlinelibrary

Remember that to access the databases in the online library you should: 

• Click the Library icon located on the located in the left menu of your Canvas dashboard.
• On the main page of the Online Library, identify the box titled SUMMON (search engine and quick access to the database).

• Inside the box, the databases are divided in tabs according to the text format, (ebooks, articles/journals, newspapers, videos, theses, laws and cases and other reference information).

Access the database you wish to consult. Remember you have to register your credentials, which consist of your student email (include the @stu.nuc.edu) and password.

Academic advisors are facilitators who assist students throughout their entire college career. They are the middlemen between the students and faculty and collaborate with other service departments to function as a communication liaison. The academic advisor is a facilitator whose main goal is the student’s academic success. The academic advisors’ tasks include guidance regarding: 

• Institutional policies
• Platform tools and proceedings
• Programs necessary for the proper functioning of online courses in the platform
• Degree requirements
• Related academic affairs
• Time management, study strategies

There are several ways you can find out who is your academic advisor:

• Through the Student Portal, you will find at the bottom right of the page the title AD Academic Advisors, followed by your academic advisor’s name. If you click on your advisor’s name, you will obtain the e-mail address to contact your advisor directly.
• You can contact the Academic Advisory Department by calling (787) 331-9400 and choosing option 4. You can also dial 1-888-431-0121. Any official who answers can transfer your call to your academic advisor.

Who provides me with my academic program sequential and with whom can I discuss my doubts concerning my sequential?

Your advisor will provide you with your sequential and will discuss it with you. If you have questions, the advisor will refer them to the Program Director/Coordinator.

The Registrar’s Office is responsible for all transactions related to the students’ academic records. All the information that students need to know regarding their academic progress, grades, GPA, and other general information can be obtained at this office.

In compliance with FERPA law (Family Educational Rights and Privacy Act of 1974), the confidentiality of the students’ records is protected. Students can request or verify any information from their record or can provide written authorization for someone else to request it.

You can obtain the following requisition forms from this office:

• Information Update Form
• Satisfactory Academic Progress Appeal
• Partial and Total Withdrawals
• Program Changes
• Administrative Grade Changes
• Certifications for the Board of Nursing
• Credits Validation
• Student Enrollment
• Notification of Absence-Related Withdrawals
• Academic Offering
• Absence Agreement Request
• Drop/Add Classes Request
• Request for Study Mode Change
• Program Change Request
• Attendance Certification Request
• Studies Certification Request
• Graduation Certification Request
• Withdrawal Certification Request
• Tax Certification Request
• Diploma Application
• Competency Exam Request
• Bachelor’s Degree Graduation Application
• Associate’s Degree Graduation Application
• Academic Assessment Request
• Incomplete Grade Request
• Readmission Request
• Course Reintegration Request
• Incomplete Removal Request
• Veterans Affairs
• Future Leave of Absence Confirmation Request (7-week program)
• Leave of Absence Request
• Internal Transfer Request
• Grade Change Request
• Public and Private Enterprises Certification Request
• Deferment Request
• Academic Transcript Request
• Master’s Degree Graduation Application

Higher education is one of the most important investments in a person’s life. For this reason, NUC University – Online Division is committed to its students, beyond their existing financial conditions.

The Financial Aid Office offers a variety of aids to eligible students who satisfactorily comply with Institution’s progress guidelines. To apply for financial aid, the student must complete the Free Application for Federal Student Aid (FAFSA) and submit any documents requested by the Financial Aid Office.

The financial aid programs available are:

• Federal Pell Grant
• Federal Direct Loans
• Federal Supplemental Educational Opportunity Grant (FSEOG)
• Supplemental Undergraduate and Graduate Educational Aid Program
• Merit Students Aid Program
• Honor Students Program
• Federal Work-Study Program
• Special Fund for Pell Grant Ineligible Students by LEU > 600%
• Specific Academic Areas Scholarship Program

We also have a Veterans Affairs Office, which provides financial aid programs to active military members, National Guard military members, reserve members, veterans, and direct dependents (spouse and children).

The Student Affairs Office and its academic advisors are committed to creating an environment that promotes their students’ integral development by means of innovative tools, a variety of resources, programs, collaborations, and individual support and attention. This will enable them to continuously adapt to their online college life and will provide them with the highest levels of satisfaction as they complete their studies at NUC University – Online Division. This office addresses all the students’ concerns to make sure they are satisfied with the course of action taken. It also ensures that rules and policies of the Institution are followed and assesses situations where Student Regulations should be applied in order to determine the course of action to be taken.

The guidance and counseling services will help you to:

• Rapidly adapt to college life by promoting a healthy lifestyle in a comfortable setting.
• Establish personal goals and offer you the support and security needed for you to achieve them.
• Identify your abilities and limitations for your benefit and that of your peers.
• Guide you on your search of alternative solutions for situations that affect the achievement of your goals.
• Learn how to work with and manage conflicts that affect your emotional, psychological, or social stability.
• Coordinate services with the community resources according to your particular needs.
• Develop appropriate study habits to guarantee your success.
• Understand how the decision of failing or withdrawing from a course can affect your established goals (academic progress).

The Bursar’s Office is responsible for guiding you step-by-step through your best investment – your studies. Our priority is to offer you an attractive financial plan that is designed to help meet your financial needs during your entire college life.

The Bursar’s Office is in charge of the information related to students’ accounts. Here you can access your account statement and pay for enrollment, tuition, fees, and official documents, such as certificates of study and transcripts, etc.

We also provide you with information related to your account statement and the status of federal and state financial aid programs you are eligible for, and we provide you with disbursements of your financial aid, loans, or work-study paychecks. For more information, we encourage you to contact one of our specialists, who will kindly answer your questions and provide you with individualized quality service. This is our commitment to you so that you can achieve your goals and grow with us.

Our goal as the Center for Professional Development is to guide our students through the successful development of their professional career. Here you can obtain assistance in identifying your interests, understanding job search processes, and developing a professional attitude on your workplace, as well as other key aspects in the development of your career plan.